At Inserva, we aim to provide a smooth and reliable delivery experience for all customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Delivery Time

Estimated delivery times depend on your location. Standard delivery generally takes 5–10 business days. Delivery times may vary depending on the destination and other circumstances.

Delivery Charges

Delivery fees, if applicable, are calculated during checkout based on the delivery destination, package size, and selected delivery method.

Order Tracking

Once your order has been dispatched, a tracking number will be provided via email whenever available.

Delivery Delays

While we work to ensure timely delivery, delays may occur due to weather conditions, customs processing, delivery partner issues, or other circumstances beyond our control.

Incorrect Addresses

Customers are responsible for providing accurate and complete delivery information. Inserva is not responsible for delays or losses resulting from incorrect or incomplete addresses.

Damaged Deliveries

If your package arrives damaged, please contact us within 48 hours of delivery with supporting photos so we can assist in resolving the issue.