At Inserva, we aim to provide a smooth and reliable shipping experience for all customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Time

Estimated delivery times depend on your location and selected shipping method. Standard shipping generally takes 5–10 business days, while expedited shipping options may be available at checkout.

Shipping Charges

Shipping fees are calculated during checkout based on destination, package size, and shipping method selected.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email whenever available.

Delivery Delays

While we work with trusted shipping partners, delivery delays may occur due to weather conditions, customs processing, carrier issues, or other circumstances beyond our control.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Inserva is not responsible for delays or losses resulting from incorrect or incomplete addresses.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with supporting photos so we can assist in resolving the issue.